"However, the unprecedented volume of over 30,000 events impacted to date, coupled with continued uncertainty over setting new dates while awaiting clearance from regional governments, has led to event organizers needing additional time to reschedule their events before deciding to offer refund options. Account active

Live Nation, Ticketmaster's parent company, has seen its stock price fall dramatically amid a broader market selloff fueled by the coronavirus pandemic. Bei Fragen steht Ihnen unser Kundenservice unter info@ticketmaster.de zur Verfügung. The event organizer determines if a credit will be offered and determines the amount of any potential promotional amount (e.g. If an event is canceled, it means that there is no rescheduled date for your event. Simply follow the steps provided here. If you choose to keep your tickets to a rescheduled event with a new date, your upgrade or add-on will be honored. At the crux of the issue is Ticketmaster's status as a middle man between event organizers and fans, the company's president, Jared Smith, explained in a letter to Representatives Bill Pascrell and Katie Porter, both Democrats, who sent a letter on April 16 demanding the company provide refunds.
After 24 hours of buying your tickets, they’re no longer refundable. Ticketmaster should do the right thing and stop trying to profit off a pandemic.”.

I haven't had my refund yet - what should I do?
Note that if your event was canceled and you purchased tickets via Ticketmaster, you will automatically receive a refund and there is no need to reach out to Fan Support. The same day as Pascrell's and Porter's letter, representatives for New York Attorney General Letitia James said her office was looking into the matter but noted no formal investigation was yet proceeding. "The entire Ticketmaster team is working from home and doing its best to respond to all fans and clients.

When your event is eligible for a refund, you will receive a notification email which will include a link to your Ticketmaster account where you can complete your refund request. Please see the Terms for more details. Note that if your event was canceled and you purchased tickets via Ticketmaster, you will automatically receive a refund and there is no need to reach out to Fan Support. Um eine vollständige Liste der Unternehmen anzuzeigen, die diese Cookies und andere Technologien verwenden, und um uns mitzuteilen, ob sie auf Ihrem Gerät verwendet werden können, rufen Sie unser Cookie-Einwilligungstool auf. We know fans are eager to return to live events, and collectively share in experiences with their favorite artists, athletes and actors," Ticketmaster's Smith said. WhatsApp chat is open Tuesday to Friday 10am - 5pm for fans with existing orders. For rescheduled and postponed events, check your account to initiate a request. Ticketmaster, a subsidiary of the $8 billion promotion company Live Nation, is often a target of angry concert and event-goers in the best of times. The statement said: "Ticketmaster serves as the sales platform for event organizers worldwide. If the tickets were transferred to you, the refund will go to the fan who originally bought the tickets from Ticketmaster. Wenn Sie mit dem Zugriff auf unsere Website fortfahren, verwenden wir und die im Cookie-Einwilligungstool aufgeführten Unternehmen Cookies und andere Technologien. By clicking ‘Sign up’, you agree to receive marketing emails from Business Insider Event organizers may provide the option to request a credit for postponed, rescheduled or canceled events. Should you choose to request a refund or credit, the cost of your upgrade will be fully refunded via your original method of payment used at time of purchase.

"As of today, over 11,000 events, including over 4,000 postponed sports, concerts and arts events, have already authorized refunds. For full refunds, ticket holders must apply within 30 days of a show being canceled or new dates being finalized to get their money back. Due to the unprecedented volume of cancellations, please note that you should expect to receive your refund in as soon as 30 days. Over the past few months, we have seen the live events landscape face rapid changes and unprecedented challenges. If you cannot locate your notification email, you can also find a comprehensive list of events with status and scheduling changes on our Event Status Update page, or check your account. We will send you a notification email as soon as the event organizer updates the status of the event.

When the event organizer cancels or reschedules the event, we’ll follow up with an additional email letting you know the new status and whether the event organizer is offering options for refunds or the alternatives of a refund or credit. In many cases, event organizers will provide you with the option to request either a refund or a credit toward a future event. PEOPLE has partnered with GoFundMe to raise money for the COVID-19 Relief Fund, a GoFundMe.org fundraiser to support everything from frontline responders to families in need, as well as organizations helping communities. Those looking for ways to give back can opt to donate their tickets to health care workers through Live Nation’s expanded Hero Nation program.”, The statement adds, “And anyone who needs or wants their money back will have the option to get a full refund within 30 days once a show has been canceled or new dates have been finalized. Get push notifications with news, features and more. Event organizers are making more events available for refund – and some have new credit options too.

Do you have a personal experience with the coronavirus you'd like to share? Due to the unprecedented volume of cancellations, please note that you should expect to receive your refund in as soon as 30 days. You can also find a comprehensive list of events with status and scheduling changes on our Event Status Update page.


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