Urgent to communicate with number of Viagogo, it is about some tickets. Booked Elton John tickets 11 months in advance. booking fee, and seeing that I wouldn't receive tickets until up to 8 months later (month of the event), and all these lovely 1-star reviews I started getting worried. Lesson learned the hard, anxiety-fuelled way. User's recommendation: Beware of Viagogo. My experience with Viagogo was quite similar to a lot of others on here; everything went ok, but it was a stressful experience. To find out more, read our, Try adding an artist, team or show (e.g. The information provided through NumberVille should not be used to determine any individuals’ eligibility for credit, employment, housing or other business transactions. I PAID FOR TICKETS AND WANT MY MONEY BACK. Had to claim on my credit card from my bank the first time around. Pissed Consumer © 2020 All What they basically do is advertise tickets for events before the official seller actually releases tickets, which leads people to believe that they will be able to get in early if they buy their tickets through Viagogo. User's recommendation: dont buy from Viagogo. Tim Koehler. They deducted my money from my back without my acknowledgement in Dec and guess what, I received the same email frm them that they will be deducting the amount from my bank again due to me not able to produce the ticket. Do you have something to say about Viagogo? Purchased tickets to Rod Stewart Concert Oct 2020, Viagogo advised that concert was postponed until 2022 and because the tickets were valid for this show no refund would be given. My event is cancelled or postponed - What do I do? Have had to cancel and claim money back twice now. ", "I don’t know", "Don’t buy anything until you check first". What a dumb company. They seemed very expensive upfront and there was a ridiculous booking fee, but I attributed that to the fact that ... official tickets had not yet been released and that this was a way to ensure I would get tickets. NEVER USE THIS SITE! The next day i get an email stating that if you are prepared to accept a voucher for 125% of the refund price and use it within 18 months it would be sent out in 72 hours, but a refund would take months, I am sorry, but this is a "rort" and I am going to find the right body that will take them to task. How long does it take? ALL THAT MONEY HE GOT AND HE SCAMMED HIS SOLE CALLED FANS??? NEVER USE THIS SITE FOR TICKETS! This is great news for anyone who has made booking with this company.

All Rights Reserved. Guess I'll be seeing you guys at the concert tonight at ANZ Stadium, might even end up sitting next to each other... if we manage to get in, fingers crossed. Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. I am in South Africa, awaiting my tickets from Viagogo and cannot make an international call on my cell. But based on how many stars they get I suspect everyone already knows that.

I live in the US, bought tickets for 2020, and now that it is canceled I need a refund. Review #1993334 is a subjective opinion of poster. Due to COVID19 we are all aware that a number of events have been cancelled. User's recommendation: Dont buy from Viagogo.

Stats for +1-8772632410 phone number. I am trying to talk to someone and the number is not working. Why do my tickets have someone else’s name on them? What ever you do DO NOT use this company. They get money for jam! Stones. What happened? Worried that we might not even get in with them. I cannot attend to the concert on any other date because the airline canceled my flight. Bought tickets for U2 last year. Other agencies like Tiketek are giving full refunds and some music sites are saying that the concert has been cancelled, yet Viagogo insists this is not the case. Have been totally unable to get a response from Viagogo re a refund for tickets purchased for an event which has been cancelled.I will never deal with Viagogo and will advise friends re their negligence.noneno.

When the Australian Formula 1 Grand Prix was cancelled Viagogo asked that you return your tickets and a refund would be processed in 21 days, then there was another email that said something different bu not to worry if you have already returned your tickets. Viagogo kept saying they were sending by registered mail etc, but turns out they were lying and they then cancelled on us less than a week before the event. How do I have to dial from Mexico?

I will not be attending 20201, I know for a fact. Please call me ASAP. I threatened a chargeback through my bank and they told me if I did that I would not get my refund. Does anybody know what this is? Review #1998027 is a subjective opinion of poster. I lodged a dispute through Paypal less than 24 hours af... ter purchase, viagogo emailed about the chargeback within the hour (might've been easier, because the charge hadn't yet shown up on my credit card/processed), then this morning I woke up to a message saying that Viagogo wouldn't contest it, and I was getting a refund. Can I buy tickets that are personalised with someone else's name on them? After seeing that I was hit with a hefty $55 (PER TICKET!) Choose either 'My Purchases' or 'My Sales'. I haven't received an email confirming my order. To find out more, read our, Copyright © viagogo Entertainment Inc 2020, Phone line opening times - Greenwich Mean Time (GMT), You will need to enter this when prompted, I understand the answer but I don’t like it. Recent recommendations regarding this business are as follows: "STAY THE *** AWAY! Register now and take advantage of ProductReview's Brand Management Platform! No luck. PLEASE NICK,STATE THE SHOW IS CANCELLED AND HAVE VIAGOGO PAY ALL FANS THEIR MONEY. Im very annoyed that in April 2019 I paid Viagogo over $400 for two tickets to Queen & Adam Lambert for Feb 2020 concert.

We're the world’s largest secondary marketplace for tickets to live events.

Same here, printed tickets showed tickets were from Ticketek with original price of $109, paid Viagogo $225 per ticket.

Crap service, dodgy practices the list is endless. This business uses an extremely dodgy business model. Most commonly, consumers tend to contact Viagogo to ask questions about: Refund, Request for Information, Activation/ Cancellation. I have bought a ticket from Viagogo ( I wish I have checked here first :( ), and received eticket. When the Australian Formula 1 Grand Prix was cancelled Viagogo asked that you return your tickets and a refund would be processed in 21 days, then there was another email that said something different bu not to worry if you have already returned your tickets. I did note a sign came up which said choose mobile ticket delivery to have tickets sent directly to your phone. Yes we all paid too much for the tickets and we will be more careful next time. My social club sold better seats less half what I paid. They never sent valid tickets and how can they for next year? We have a letter from the organizers of the GTM festival saying that it’s not going ahead , as per the official policy of Viagogo they supposed to refund our money however they ignore us claiming that the festival was deferred.I asked few times to call me back but they never did .With all the reviews here I suggest class action against this mob . I received a phone call saying that i need to be patient and commented that i ...Read more. No luck. What is the viagogo complaint handling process? The price level of this organization is high according to consumer reviews. Lesson learned... never buy from Viagogo! Paypal wont help because the claim is outside their 180 day limit.

It's not my fault, I want my money back.

Fingers crossed that we get in! This company deserves to crumble along with many dubious companies. Event can't happen this year due to COVID19 but they are saying that because the event 'rescheduled' to next year they can't refund despite the fact we cannot attend on next years dates. Event was cancelled, they made me send the tickets back to a different overseas country from where they were sent - requested it be with tracking. This company was ordered to pay $7million in fines today for misrepresentation made in its Australian booking operations . I didn’t press as I felt the site was being scammed. Review #1943148 is a subjective opinion of poster. We’ll immediately check your order and give you a tailored answer.

One of our customer support advisors will reply as soon as possible. They sell tickets for various events at various sites, including State Theatre, Sydney.

I am going to be contacting my bank to ensure this is the case as they cannot be trusted! This site uses cookies to provide you with a great user experience. There wasn't any mention of seating details either, so for all I knew, I essentially paid premium pricing for poor seats or wouldn't even be able to get in.

Review #2013549 is a subjective opinion of poster. THIS IS COVID TIME AND THEY KNEW NICK CANNON WASN'T GONNA GOING TO COME TO OAKLAND, CA FOR APRIL 2020. I just bought a ticket on Viagogo Queen concert for this Wednesday in Melbourne. There is not enough information available to create the chart. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.



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